Attention:
Card image cap

How to Avoid Malpractice: Improving Your Communication


Level: Intermediate
Runtime: 65 minutes
Recorded Date: January 21, 2021
Click here to share this program
Printer-Friendly Version
Closed Caption

Agenda

  • Explain why detailed communication can help avoid malpractice claims and disciplinary proceedings
  • Outline best practices for attorney communications
  • Provide solutions for responding to clients, opposing counsel and others
Runtime: 1 hour, 5 minutes
Recorded: January 21st, 2021
For NY - Difficulty Level: Both newly admitted and experienced attorneys

Description

Communicating with clients, counsel, prospective clients and others is important to the success of a firm, and good communication can avoid liability and bar complaints. This program assists attorneys in understanding the problems and improving the nature and substance of their communications, no matter their practice area.

This program was recorded on January 21st, 2021.

Provided By

American Bar Association
Card image cap

Panelists

Card image cap

Daniel J. Siegel

Founding Attorney
Law Offices of Daniel J Siegel, LLC

Mr. Siegel is a practicing attorney and founder of the Law Offices of Daniel J. Siegel, LLC, who regularly represents attorneys with and provides guidance on ethical and professional responsibility matters.

His practice also focuses on trial and appellate court writing, and workers compensation matters. He serves in numerous bar association positions, including Co-Vice Chair of the Pennsylvania Bar Association Committee on Legal Ethics and Professional Responsibility (and the primary author of numerous ethics opinions published by the Committee); Chair of the American Bar Association Law Practice Division Professional Development Board, and is of the Philadelphia Bar Association Law Practice Liaison. He has is also a columnist for numerous publications.

Mr. Siegel is the author of thirteen books, including and Changing Law Firms: Ethical Guidance for Pennsylvania Law Firms & Attorneys; he is the editor of Pennsylvania Fee Agreements.

Card image cap

Katy Goshtasbi

CEO
Puris Personal Brand Solutions

Katy Goshtasbi is the CEO of Puris Personal Brand Solutions, located in San Diego, CA. Her clientele include numerous law firms, corporations, law schools, specialty institutions, retail corporations, CPA firms, engineering firms, financial services firms, dental professionals, medical professionals, as well as many smaller businesses. She is also an author and public speaker on personal branding, leadership, marketing and business development.

Ms. Goshtasbi has been appointed to serve on the ABAs Law Practice Management (LPM) Division Webzine and Women Rainmaker Boards. She has contributed numerous articles to the ABA and has been a frequent speaker at various ABA conferences. She is on the national board of directors of The Women of Color in the Law, and also serves on the San Diego board of directors of National Association of Women Business Owners (NAWBO).


Card image cap

Similar Courses

Card image cap
64 minutes
"I Am Not a Cat" Proceedings in a Virtual World
Besides becoming a pop-culture catchphrase, how has the shift to a virtual environment impacted proceedings over the last year, and what changes do you believe are here to stay? Our panel of experts will examine some of the greatest challenges, faux pas, and successes in virtual proceedings over the course of this transformative time.

Women, Influence & Power in Law Conference

$65

Add to Cart
Card image cap
63 minutes
2021: The Year of the ELM
Panelists will clarify what constitutes an ELM platform, examine its unique and compelling capabilities, and discuss its strategic and tactical advantages, particularly those stemming from data-driven insights and machine-driven decision making. Attendees will gain a clear understanding of the significance of the emergence of ELM solutions, what firms and law departments can achieve with ELM platform, and practical and ethical considerations related to adopting an ELM solution.

Legalweek

$65

Add to Cart
Card image cap
63 minutes
40 Years of Data: What the Data on the Industry Says About Its Future
For 40 years, The American Lawyer, its affiliate publications and ALM Intelligence’s Legal Compass have been collecting data on law firms, clients and providers. What does the data tell us about where the industry is headed? We will take a deep dive into our data and others’ to assess the state of the industry and its future.

Legalweek

$65

Add to Cart
Card image cap
58 minutes
5 Ways Agreement AI Can Enhance Performance and Reduce Risk for Your Legal Team
In high growth companies, contracting pain points can make your organization less competitive. Fortunately, your legal team has access to world-class, robust AI solutions that can help enhance performance of the legal team and avoid common business pitfalls. If deployed correctly, contract AI can be a legal team’s best friend - shrinking the knowledge gap across years and silos, acting as a digital assistant to automate repetitive tasks, and arming lawyers with tools that help them be proactive rather than responsive.

Legalweek

$65

Add to Cart
Previous Next